OUR STORES

VISIT OUR NEW
STORE IN LAHORE

Dental Needs Block C, 4 Zarrar Shaheed Rd, Al-Faisal Town, Lahore, 54810
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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, we ensure that our customers receive exactly what they see in the product images. As a trusted dental supply company based in Lahore, we prioritize transparency and quality assurance. All our products come from reputable brands, and we guarantee that the items delivered match the specifications, features, and quality shown in the pictures. Customer satisfaction is our top priority, and we are committed to providing reliable, high-quality dental supplies with complete authenticity.

Where can I view my sales receipt?
  • After placing an order, you will receive a confirmation email with your sales receipt attached.
  • Customer Account – If you have an account on our website, you can log in and check your order history to view or download your receipt.
  • Customer Support – If you need assistance, you can contact our support team, and we will be happy to provide you with a copy of your receipt.
How can I return an item?
  • Message Us – Send a WhatsApp message to our customer support number with your order details, including the invoice number and item you want to return.
  • Provide Reason & Photos – Share the reason for the return along with clear pictures of the item (if applicable) to speed up the process.
  • Receive Return Instructions – Our team will guide you on the next steps, such as return shipping or pickup options.
  • Send the Item Back – Follow the instructions to return the item in its original packaging.
  • Refund or Exchange – Once we receive and verify the item, we will process your refund or exchange as per our policy.
Will you restock items indicated as “out of stock?”

Yes, we regularly restock items that are marked as "out of stock." Our inventory is updated based on demand and availability from our suppliers. If you’re looking for a specific product, you can:

  1. Contact Us on WhatsApp – Message our support team to check the estimated restock date.
  2. Sign Up for Notifications – If available, subscribe to restock alerts on our website to be notified when the item is back.
  3. Check Back Later – We frequently update our stock, so keep an eye on our website or social media for updates.
How many days does normal delivery take?

Normal delivery across Pakistan typically takes 2 to 4 business days, depending on your location. Major cities receive orders faster, while remote areas may take slightly longer. For urgent deliveries, please contact our support team. 🚚📦😊

INFORMATION ABOUT US

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